Fleet Services | Merchant West Fleet
Introducing Merchant West Fleet
Merchant West Fleet is a division of Merchant West Group, the largest independently owned financial services business in South Africa, with a 25-year track record of excellence. The Merchant West Fleet division was founded in 2009 by the current management team, who set about developing their own vehicle leasing system, while consulting to the local fleet services management industry. Since early 2015, we have grown steadily, while carefully crafting our systems and processes to meet our client’s unique fleet services needs.
Merchant West Fleet is a leading provider of integrated fleet management and leasing solutions for both the corporate and SME market sectors. Our approach is to provide our clients with fleet cost optimisation that is quantifiable throughout the life cycle of all types of vehicles. This is achieved by partnering with our clients in developing innovative, end-to-end fleet solutions that are specific to their business requirements. We have the ability to extract significant value for our clients by leveraging off our Group infrastructure and supplier partners in providing scalable funding options and customised fleet services.
How We Manage Your Fleet
The decision-making process when purchasing vehicles for your business is not as simple as buying the cheapest vehicle, as the consequences of making the incorrect choice could be disastrous for any business. Our process at Merchant West Fleet starts when we first engage with prospective customers. The discussions would typically include:
Provide the customer with leasing and fleet management solution that removes the pain points originally identified and ensures the necessary cost saving benefits are achieved.
- Providing the customer with a Total Cost of Ownership (TCO) analysis which will assist with vehicle selection.
- On-going usage management of the fleet
- Provide an optimal vehicle replacement plan to determine when a vehicle should be replaced.
- Any other services that will assist the customer in managing the fleet more effectively:
- vehicle telematics (driver behavior management),
- annual licenece renewals,
- periodic vehicle inspections.
Carry out a needs analysis to determine to fully understand the customers business and determine their pain points in managing their current fleet.
- What the vehicles will be used for? Delivery, support services or normal employee mobility.
- What types of vehicles are required? Specifications that suit operational requirements in terms of the vehicle itself or any additional accessories.
- Geographical location of where vehicles will be operating. After sales supplier support, off-road or tar road application
- Estimated monthly distance to be travelled. Used to determine usage over time.
- Analyse the customers’ current vehicle operating costs and identify anomalies that require intervention.
Why Choose Merchant West Fleet Services?
At Merchant West Fleet, our agility throughout the customer engagement and decision-making process, sets us apart from our competitors. Our significant experience in leasing and fleet management, plus our meticulous approach in managing our customers fleets, ensures that our fleet management solutions are precisely tailored to their needs.
Our process begins with a thorough understanding of your business model, industry specifics, and the operating conditions of your vehicles. We then evaluate your current fleet mix and vehicle management policies to pinpoint any challenges or inefficiencies. Based on this comprehensive analysis, we design a customized solution that not only addresses your immediate needs but also supports your long-term goals, allowing you to concentrate on what matters most—your core business.
Our detailed approach is illustrated in the sketch below, which highlights the key Fleet Management components we consider when assessing and optimising your fleet.
Get in touch today and let our fleet specialists craft a tailored solution that drives your business forward—hassle-free and cost-effective!
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